Guarantees
FAQs
Are the products made from authentic designer?
YES! We pride ourselves not only on making high quality products, but also exclusively using designer material that has been upcycled from authentic items.
This includes bags, scarfs, clothing and more! Using whatever classic or unique prints and materials we can find.
How long is delivery?
As the majority of our products are made to order, the estimated production time is listed in the description of each product.
The delivery time will vary depending what postage option you choose. If it is urgent we recommend you choosing an express option.
Can you return an item after purchasing?
Unfortunately as we make these to order for you, we cannot accept returns. So please triple check the sizes, colour and other relevant details before purchasing.
If you have made a mistake while ordering please get in contact as soon as possible to make sure your receive the correct item.
What happens if my item arrives damaged / faulty?
If you believe you have received a faulty / damaged item, then please contact our customer care team at info@convertedkicks.com
When you get in touch with us, please kindly provide your order number and a photograph of your item.
Depending on the damage and timeframe, our team will work to provide a solution/ replacement.
Please be aware that items which have been damaged as a result of normal wear and tear will unfortunately not be considered as faulty.
Don't just take our word:
Ty SharpeLove the item, the quality and craftsmanship is amazing. I was contacted several times by Coveredkicks and when I made a change they were more than willing to make my braclet from scratch.
Mark MckI’ve now purchased a few items; an LV Apple Watch band, LV iPhone case and LV keyring - all products are great quality and workmanship. Comms and delivery are fantastic too!
Yunus KThe REAL deal! I purchased an authentic designer card holder. It is great quality and you can really tell it was crafted with great care and intricacy.
Lolita McGeeI love all the items I’ve purchased can’t wait to purchase more very soon. Quick shipping! Everything about this company is wonderful.
Andres VelezI love the gucci bracelet how it looks in person. I use it every day and it's very comfortable on my wrist. I do recommend to buy.
Express yourself
Tag @_convertedkicks or #convertedkicks